Friday, 29 October 2010

Effective Communication

Effective Communication Habits 
  • Speaking the truth, respectfully, even when it may cause some conflict
  • Ability to negotiate
  • Assertiveness
  • Listening to others’ point of view, rather than assuming or expecting that you are always right.
  • Owning what one says
  • Using ‘I’ and showing respect for others
  • Through the tone used
  • Through body language and gestures.
  • Through avoiding labelling and blaming

The Importance of Effective Communication
  • Effective communication in the workplace is necessary for productivity and smooth operations.
  • People in organizations typically spend over 75% of their time in interpersonal situations.
  • People get along well, when respect and appreciation is practiced in the workplace, through good communication
  • When people don’t know what is going on, they rely on others, including rumours to fill in the blanks.
  • Effective communicators share information.
  • Effective communication allows for feedback, which when given properly can be both reinforcing and motivating.
  • Learning to communicate effectively helps prevent misunderstandings.
  • Communication is collaborative, not competitive. Effective communication allows for a two-way process and an exchange of ideas.
  • Effective communicators recognize the best way to deliver their messages. They understand what their audience needs to know and the best way to convey their message.

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